Data Management Practices
We recognize that our customers must use Solutions2Share products with confidence and be aware of our data collection practices.
Data management practices refer to the processes, policies and procedures that Solutions2Share uses to manage its data throughout its lifecycle. This includes activities such as data collection, storage, analysis, protection, and disposal. Effective data management practices are important to ensure the accuracy, integrity, and security of our customers’ data.
Note
This section is subject to change and we recommend that you check back quarterly for updates.
In this section
Application Data
Each product needs to access, process and store different types of data to ensure smooth operation.
Metadata Collection
Collecting metadata helps us understand usage patterns, plan new features, and troubleshoot.
Usage Data
Usage data contains information that identifies your organization, such as domain names, and your users.
Support Data
Support data contains information that identifies your organization. Access to these data is restricted to our support team.
Error Reporting Data
Error reporting data can include information about performance and reliability, device configuration, error codes and more.
Data Residency
The Solutions2Share products are based entirely on the Microsoft Azure platform, which is located in European data centers.
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